Quantiv Commerce Software

MultiChannel Sales

Providing customers with a unified and personalised experience relies on seamless integration of your sales channels.

In a multichannel, multimedia environment, capturing and processing sales data has never been more complex. Choice, convenience, relevance and speed are key to ensuring customer satisfaction.

An efficient sales order process intelligently sources, coordinates and processes customer requests from all channels – in store, on-line and mobile.  It provides real time visibility throughout the entire infrastructure to enable the ‘Configure, Price, Quote’ process to run seamlessly. It’s about providing a service, about giving your customers the freedom to browse and the ability to order, from anywhere, at any time.

Multi-Channel Order Fulfilment

Reducing logistics costs and optimizing supply chain efficiency through visibility and control of the supply chain network.

In a highly competitive, multichannel market, reducing the time from order to delivery is key to achieving customer satisfaction. However, managing costs whilst maintaining efficiency in the process is key to profitability. A fully optimised fulfilment process defines the correct mix of products and services by channel, time and location. It respects customer expectations and satisfies this demand in the most cost effective way possible. It’s a fine balance with narrow margins.

Achieving that balance requires seamless system integration, unquestionable data integrity, incredible operational agility, and a system that makes it all possible.

Case Study

JustGiving

Find out more about our work with JustGiving, how we helped them overcome complex problems, and enabling them to deliver their innovative product to the market first.

More

Order Taking

Software solution design and development to provide enhanced capabilities at customer touchpoints:

  • Point of Sale/Service
  • Contact Centre
  • Ecommerce
  • Mcommerce
  • Scommerce

Order Fulfilment

Software solution design and development to optimise the cost to serve.

  • Promotion Management
  • Pricing Management
  • Product Management
  • Inventory Management
  • Customer Management
  • Financial Processing
  • Order Selection, Print, Pick, Pack, Ship
  • Data Analysis & Reporting
  • Supplier Portals

Quantiv Commerce Software

Organisations needs change – this change demands a new generation of highly flexible software platforms.

The Quantiv Commerce Platform faciltates the design, development and deployment of core mission critical software solutions. This allows your business to manage its processes on an industry proven, highly configurable business process platform.

Sound Interesting? Contact us to find out how we could help you.